Shop Ora Market Place - General Store

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Terms & Conditions

Welcome to Shop Ora Market Place. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions.

1. Eligibility

You must be at least 18 years old to use this website and place orders.

2. Products & Availability

All products are subject to availability. We reserve the right to modify, replace, or discontinue any product without prior notice.

3. Pricing & Payments

All prices are listed in USD
Prices may change without notice
We reserve the right to correct pricing errors

4. Orders & Acceptance

Order placement does not guarantee acceptance. We may cancel orders due to stock issues, pricing errors, or suspected fraud.

5. Shipping & Delivery

Delivery timelines are estimates and may vary due to external factors.

6. Intellectual Property

All website content including images, text, logos, and designs are the property of Shop Ora Market Place and may not be reused without permission.

7. Limitation of Liability

We are not liable for indirect or consequential damages arising from the use of our website or products.

8. Changes to Terms

These terms may be updated at any time. Continued use of the site indicates acceptance of the revised terms.

9. Contact

Email: info@shoporamarketplace.com

Privacy Policy

Your privacy matters to Shop Ora Market Place. This policy explains how we collect, use, and protect your personal information.

1. Information We Collect

Name, email address, phone number
Shipping and billing address
Order and transaction details
Messages sent through contact forms

2. How We Use Information

To process and deliver orders
To provide customer support
To send transactional emails
To send promotional emails (opt-in only)

3. Email Communication

Transactional emails are mandatory for order processing. Promotional emails can be unsubscribed at any time.

4. Data Security

We use industry-standard security measures to protect your data. Your information is never sold or shared with third-party marketers.

5. Cookies

Cookies may be used to enhance user experience. You can control cookies via browser settings.

6. Your Rights

Access or update your personal data
Request data deletion
Unsubscribe from marketing communications

7. Contact

Privacy inquiries: info@shoporamarketplace.com

Returns & Refunds

We want you to be satisfied with your purchase. Please review our return and refund policy below.

1. Return Eligibility

Returns accepted within 7 days of delivery
Items must be unused and in original packaging
Proof of purchase is required

2. Non-Returnable Items

Digital products & SaaS subscriptions
Gift cards & memberships
Personal care items once opened
Food & beverage products
Final sale items

3. Refund Process

Approved refunds are processed within 5–10 business days to the original payment method.

4. Damaged or Incorrect Items

Contact us within 48 hours of delivery with photos for a replacement or refund.

5. Return Shipping

Return shipping costs may apply unless the item is defective or incorrect.

6. Contact

Returns support: info@shoporamarketplace.com

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